As technology becomes more important to normal business operations, the number of IT systems required grows. Unfortunately, most companies do not have the resources necessary to support growing IT needs. This is especially true for large companies with several employees.
Many companies attempt to handle IT system maintenance themselves. When these companies fall behind with backups, patches, and security, they leave themselves vulnerable to a number of problems. Unfortunately, this could negatively impact their business. At the very least, when systems go down, problems with productivity occur. This can lead to significant loss of reputation and revenue. Without proper maintenance, IT systems can experience problems time and time again. It’s crucial that organizations do all they can to avoid this type of situation.
Data Resolution’s Managed Services include maintenance and monitoring of IT systems. Continuous monitoring allows our team to locate and solve issues before they cause a problem. We offer support of desktop computers, smart phones, laptops, and more. Our team monitors systems and provides patches where needed. Our Managed Services are designed to keep IT systems up and running.
OS Managed Services:
Data Resolution’s OS managed services include monitoring and support for all desktop and laptop computers used throughout your organization. Through active monitoring, our team can quickly locate patches and updates that require installation. This also allows us to catch issues sooner, before they escalate.
Managed Office 365:
Migration to Office 365 could lead to costly downtime or data loss if not handled by an experienced professional. Data Resolution offers scalable solutions designed to increase accessibility and support of Microsoft’s products.
Viruses and malware often come in the form of email attachments. Data Resolution’s email managed services ensure continuous security of systems and networks. We constantly update our filtering engines and our spam filtering scans and analyzes all emails, links, and attachments.
Help Desk Support:
Data Resolution provides full support for the services we offer. This allows organizations to realize the benefits of our services, without placing additional burden on staff. Users can email our Help Desk with requests 24/7/365. Our ticketing system ensures that the each request reaches the right team member as quickly as possible.
Disasters cause massive amounts of downtime. Every second that passes could lead to significant loss for the business. It’s important that organizations ensure proper protection before a disaster occurs. Through years of experience, Data Resolution has learned what works and what does not when it comes to disaster recovery. Through this experience, we can offer the most advanced solutions available today.