Business and Government Solutions Provider

Benefits of Dynamics Hosting

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More and more businesses are realizing the benefits of Dynamics. This powerful solution simplifies a number of business processes and helps streamline operations. There are a number of benefits to hosting Dynamics on the cloud. In addition to eliminating the need for the installation and maintenance of IT infrastructure, hosting on the cloud gives your organization the opportunity to access your system and data from any location in the world.

Hosting on the Cloud Provides a Cost-Effective Solution

Organizations around the globe are always looking for ways to cut costs and reduce spending. Hosting on the cloud eliminates the cost of licensing, maintaining, and managing IT infrastructure. All maintenance is handled for you, eliminating the need to hire and train IT staff.

Hosting on the cloud also eliminates the need to purchase hardware and software. This allows for better allocation of funds to more essential business operations.

Reliable and Secure

Data Resolution guarantees maximum up-time for infrastructure and applications. We provide regular backups and failover to physically distributed data centers, ensuring data is accessible and protected, even in the event of a disaster.

Flexibility

Our Dynamics hosting is perfect for organizations looking to grow. Our hosting services are flexible, allowing you to adjust as you expand your business.

24/7 Support

When you work with Data Resolution, we provide your organization with full support. Users can call our Help Desk, staffed with U.S. based, qualified and experienced staff. Support is always just a phone call or email away.

Trusted Dynamics Cloud Hosting Provider

Data Resolution is one of the few cloud hosting providers endorsed by Microsoft to provide Dynamics in the cloud. We deliver and support Dynamics on a global basis with four SSAE Type II datacenters located strategically around the world. We support a full range of applications including Microsoft Dynamics GP, SL, and NAV.

Our infrastructure optimizes Microsoft applications. Since 1995, Data Resolution has been committed to helping our clients improve business performance by allowing them to focus on their core business as opposed to their IT infrastructure.

Please contact us for more information about Dynamics hosting.

 

 

Benefits of a CRM

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A Customer Relationship Management (CRM) system tracks interactions with both customers and potential customers. Through the CRM, the user can collect, organize, and manage a wide range of customer information. When used properly, the CRM tracks every interaction from the initial contact to the creation of a quote.

This powerful tool not only simplifies customer interactions for the user, it also allows management to view the activities of staff. It provides the information needed to know exactly where every salesperson is in the sales process. This is beneficial to both small businesses and large enterprises.

Improved Customer Relations

One of the biggest benefits of a CRM is improved customer satisfaction. Using the CRM to track all interactions ensures that you provide the right level of care when needed. The CRM lets you know when a follow-up is in order. It also provides you with valuable information about the customer and their needs. This enables you to provide customized service, improving customer satisfaction and increasing the chance of more sales.

Improved Internal Communication

The CRM enables your organization to work as a team. Various people throughout your company will have access to customer data. This streamlines the sales process and ensures that everyone is on the same page.

Optimized Marketing

Regular use of the CRM provides you with valuable information about your intended audience. This includes data regarding customer preferences and behavior. Through this information, your organization can learn the best time to market your products to your customers. The CRM shows you what works and what does not. This allows you to create an effective marketing strategy.

Increase Revenue

The CRM provides your organization with all the tools needed to increase your sales and revenue. You’ll always know exactly what your customers want, when they want it, and how you can sell it. This powerful tool provides everything needed for growth and success.

Data Resolution can provide your organization with Microsoft Dynamics CRM. This will enable you to track all interactions with customers and potential customers and view the daily activities of each of your salespeople. Please contact us for more information.

 

 

 

Benefits of the Cloud

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Many organizations still haven’t made the switch to the cloud. Unfortunately, these organizations are missing out on numerous benefits. Moving some or all of your systems to the cloud simplifies and automates a number of processes.

Below we explain some of the greatest benefits of moving to the cloud.

Lower Costs

Moving to the cloud reduces the cost of IT system maintenance. All maintenance is done for you, eliminating the chance of missed upgrades or patches. This is important, as missing these important upgrades can negatively affect performance and security.

When you make the switch to the cloud, there is absolutely no need to keep an IT team in-house. This saves you money and reduces the amount of time and resources spent on locating and retaining qualified IT staff.

Moving to the cloud costs less than an in-house solution. The cloud is scalable to meet changing business needs. Organizations only pay for what they use.

Increased Security

94% of organizations that make the switch to the cloud report an increase in security. Data Resolution monitors all systems for compliance issues using our Threat Manager and Log Manager systems. We ensure compliance with the following standards:

  • PCI
  • SOX
  • HIPAA (ISO)
  • GLBA
  • NERC
  • FERC
  • FISMA
  • SEC
  • IRS Regulations

Remote Access

Moving to the cloud allows organizations to communicate and share, regardless of the location of their employees, contractors, and third party contacts. Switching to the cloud makes it possible for employees to work remotely, increasing productivity and employee satisfaction.

Quality Cloud Hosting Services

If you’re still on the fence, now is the best time to make the move! Organizations that do not switch to the cloud will quickly fall behind their competition. This will have a disastrous effect on their future success.

Data Resolution has offered cloud hosting services for over eighteen years. Today, we are one of the leading providers of cloud services. We are proud to have clients in five continents and data centers in California, Virginia, Canada, London, and Bermuda.

Data Resolution offers a full range of managed services. We guarantee maximum uptime and offer 24/7 support.

Isn’t it time your organization realized the benefits of the cloud? Please contact us for more information about our cloud hosting services.

Managing Today’s Complex IT Environment

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Technology is changing the way that people live and work. While many of these changes are designed to make our lives easier, managing today’s complex IT environment can be challenging. This is especially true for large organizations with multiple people and IT systems.

IT System Maintenance

Businesses today often struggle to manage and maintain their IT systems and infrastructure. The pressure for IT leaders to provide new services and more options is greater than ever before. As needs continue to grow and change, IT leaders find themselves scrambling to keep up.

Even with the growth of IT infrastructure, many businesses have cut back or eliminated their IT department in an attempt to save money. Unfortunately, this can have a disastrous effect on the organization’s continued success. Without proper maintenance, organizations are vulnerable to system failure and a wide range of security issues.

Sometimes, organizations rely on employees to handle IT system maintenance. While this might work out for a short while, it’s easy for employees to ignore updates when burdened with other important tasks. Employees often begin delaying updates in an attempt to complete their work. Even with the best intentions to run it later, ignoring these important updates can be detrimental to an organization’s success. The longer a system goes without necessary updates, the more vulnerable it becomes to system and security threats.

When systems go down, the whole organization suffers. Employees must sit around and wait as work goes unfinished. This costs the organization a considerable amount of money in lost time and productivity.

Managed Services for Business

Data Resolution provides Managed Services and IT Outsourcing for organizations. Our services ensure that systems do not go down. Our team performs all necessary patches and updates. We monitor security and system status to ensure optimal performance.

Our team handles all aspects of IT operations. This allows staff and management to focus on growing their business. We have the experience and capability to support even large organizations with multiple employees and IT systems.

Please contact us for more information about our Managed Services for business.

 

 

Increasing Productivity on the Factory Floor

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Manufacturers often struggle to monitor operations. This is especially true in large facilities with multiple machines and people. It simply isn’t possible for management to physically monitor every operation, at every time.

Reduced productivity on the factory floor leads to holdups. This can cost the manufacturer a significant amount of money. It’s crucial that manufacturers do all they can to monitor operations and improve productivity.

Dynamics 365 Provides Visibility of Factory Floor Operations

Dynamics 365 allows management to monitor operations and quickly locate areas that could benefit from improvement. This increases visibility and allows management to handle a number of business processes from one convenient location. Visibility of operations increases accountability and productivity of staff.

D365 automates several business processes, reducing the amount of time staff spends on data entry. This makes it possible for staff to focus their attention on other important tasks. This increases productivity and improves employee satisfaction and retention rates.

Cloud-Based Solution

D365 is a cloud-based solution, allowing management to view and manage business operations from any location in the world. Information is provided in a clear, easy to read and understand format. Potential issues are located quickly, allowing them to be addressed before they affect productivity or earning potential.

D365 is scalable, making it ideal for both startups and established organizations. This solution can be configured to include several different integrated Apps focused on Sales, Field Services, Customer Service, Project Service Automation, and Operations.

Data is fully analyzed and displayed in BI dashboards and visualizations. Real-time information regarding Key Performance Indicators can be viewed at any time. Your organization can set which KPIs are tracked.

D365 Solution Provider

Data Resolution has years of experience customizing Dynamics Solutions to meet a wide range of needs and requirements. Our solutions are fully integrated with existing systems to simplify business processes and provide complete visibility of factory floor operations.

Data Resolution works with each client to develop a customized solution. We have experience working with numerous businesses across a wide range of industries.

Please contact us for more information about increasing productivity on the factory floor.